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Get started and administrate authorisation flows for supplier invoices

Guide for Finance managers on how authorisation workflows work and are administered in Kleer

In Kleer you can set up authorisation workflows for supplier invoices. Users with permission to authorise supplier invoices can be part of one or more authorisation workflows and can have an amount limit at the personal level.

Creating and changing authorisation workflows requires the Finance manager permission.

A supplier invoice route through Kleer

A supplier invoice route through Kleer

Approval

When a supplier invoice arrives, Kleer codes it, and the next step is approval. This step is usually done by the person who has bought something for the company, and is a check that what was ordered has been delivered as agreed. Using approvers is optional and the step can be skipped.

The approver is appointed in the following order of priority:

  • The user who is set as Your reference on the supplier in the supplier register (you can choose to use this only as a fallback when the invoice has no reference)
  • The user who is found as Your reference when the invoice is read in
  • The user who has the invoice forwarded to them manually
  • All users in Kleer can be approvers.
  • Approval is done before authorisation, and the approval is not included in the authorisation workflows that are set up.
  • If the user who is to approve is the same as the first person in the authorisation workflow, the approval step is skipped and that user authorises the invoice.

Authorisation

Once the approval has been made, the invoice is sent automatically to the first person in the chosen authorisation workflow for authorisation. This step is usually done by people who have the right to accept a cost in the company. They confirm that the amount is within budget and that they are willing to accept the cost.

An authorisation workflow can be started manually without an approver, or automatically after coding if you choose not to use approvers in your flows.

The authorisation workflow is appointed in the following order of priority:

  • The authorisation workflow that is set on the supplier in the supplier register.
  • The standard workflow
  • An authorisation workflow that is chosen manually on a specific invoice
  • The supplier invoice is sent to one person at a time, in the order of the chosen authorisation workflow.
  • For the invoice to be authorised, it must have been approved and the last authoriser must have a sufficient amount limit. If you do not use approvers, at least two people must authorise and the last authoriser must have a sufficient amount limit.
  • The invoice continues in the authorisation workflow until this is fulfilled, and then it stops and is fully authorised. People after that point in the chosen workflow are not involved. This means that at least two people always have to have approved or authorised for the invoice to be fully authorised.

Booked/fully authorised

The invoice is fully authorised and booked once it has passed at least two people and a person with a sufficient amount limit has authorised it.

Exception

You can set it so that the first person in the authorisation workflow may authorise if that person has a sufficient amount limit. The four-eyes principle, which we apply by default, is then not applied. If you want this, tell your Kleer consultant.

Payment

Once the supplier invoice is fully authorised, it appears under Pay. There it can be seen by users with payment permission, and they can pay the invoice.

1. Permissions

1. Permissions

Give users who are to authorise supplier invoices the right permission. It requires the permission “Finance manager” or “Authorise own and my team’s supplier invoices”.

2. Limit amount

2. Limit amount

Set the amount limit for each user in the “Authorisation workflows” interface, on the tab Amount limits. You find it under Settings in the top menu.

https://my.kleer.se/web/secure/settings/supplierinvoicechains.xhtml

If no amount is set, the person has an unlimited amount limit. If you want the amount limit to be 0 SEK, enter “0” in the field. Amount limits also apply to credit invoices. A user with an amount limit of 5 000 SEK may also authorise credit invoices down to - 5 000 SEK.

All amounts include VAT.

3. Create authorisation workflows

3. Create authorisation workflows (screenshot 1 of 2)

3. Create authorisation workflows (screenshot 2 of 2)

Create the authorisation workflows the company needs in the “Authorisation workflows” interface, which you find under Settings in the top menu. Here you can also choose whether one of the workflows should be the standard, and so be used when none is set on the supplier.

https://my.kleer.se/web/secure/settings/supplierinvoicechains.xhtml

You can edit or add more workflows whenever you want.

Start an authorisation workflow

Start the process

The process starts automatically if you use the function that forwards to Your reference. When the user who is set as Your reference has approved the supplier invoice, it is sent on automatically to the chosen authorisation workflow. If no authorisation workflow is chosen, the invoice ends up under the filter To do for users with the Finance manager permission.

If you want to skip approval, you can set on the supplier card that the authorisation workflow should start directly after coding. You then tick the setting “Start authorisation chain without approvers” and choose which authorisation workflow to use. When the invoice has been coded, it is sent directly for authorisation.

Finance managers can also start the process manually by clicking the button “Initiate authorisation workflow” on a supplier invoice and stating who is to be the approver and which authorisation workflow to use. If you do not want an approver, you can leave this field empty and the invoice is then sent directly to the first person in the workflow. This can also be done from the list To do.

The button “Initiate authorisation workflow” is found on the invoice, and so can also be found in the list view of invoices to handle.

In the dialog that opens, you fill in who is to be the approver and which authorisation workflow to use. You can also choose whether this workflow should be the standard for this supplier from now on.

Tips for more automation

  • Set a user as Your reference on all suppliers in the supplier register and keep forwarding to Your reference switched on, so you avoid manual handling at approval.
  • Set which authorisation workflow is to be used for each supplier in the supplier register. A Finance manager can also keep this updated as supplier invoices are handled. Also choose whether you want to start authorisation workflows with or without approvers.
  • Set one of the authorisation workflows as the standard workflow if you usually have the same people authorising supplier invoices. That way you can be sure the invoice always ends up with someone who has good insight into how supplier invoices are handled. If they want to change the workflow, it is easy to do on the invoice.

FAQ

What is a Standard authorisation workflow?

You can set one of the authorisation workflows you have created as the standard. It is a good choice if you usually have the same people authorising supplier invoices. That way you can be sure the invoice always ends up with someone who has good insight into how supplier invoices are handled. This workflow is also used if Kleer cannot decide which workflow to use, for example with a completely new supplier. The standard workflow can, like other authorisation workflows, be set on suppliers.

How do I assign an authorisation workflow to a supplier?

In the left menu under Supplier invoices you find the Register of suppliers. Click a supplier and, in the field “Authorisation workflow”, choose which workflow to use for that supplier. Only Finance managers can set or change the authorisation workflow on a supplier.

You can also set which authorisation workflow is used for a supplier by using the switch in the window that appears when you click the button Initiate authorisation workflow/Change authorisation workflow on a supplier invoice.

How do I set supplier invoices to be sent automatically for approval to Your reference?

This setting is currently only available to Kleer consultants. Contact your Kleer consultant and they will arrange the setting for you.

How do I set authorisation workflows to start automatically without approvers?

On the supplier card there is a setting called “Start authorisation chain without approvers”. If it is ticked, authorisation workflows start automatically after coding. If you want this to be a default setting for new suppliers, your Kleer consultant can set it for you.

How are secret supplier invoices handled?

Invoices from suppliers that are marked as secret are excluded from authorisation workflows and handled manually by Finance managers.

How are self-billing invoices handled?

Self-billing invoices are excluded from authorisation workflows.

Can a user be involved more than once in handling a supplier invoice?

No. If a user is both approver and first authoriser, the approval step is skipped. That is why every authorisation workflow needs at least two people, so that at least two different people always review the invoice before payment.

Who can change the authorisation workflow on a supplier invoice?

Users with the right to authorise can change the authorisation workflow on a supplier invoice.

Who can change approver on a supplier invoice?

Anyone who has access to the supplier invoice can change the approver.

What happens if someone changes the authorisation workflow when another one has already started?

If the authorisation workflow is changed, the process starts over and person 1 in the new workflow receives the invoice for authorisation. Any authorisations made in the first workflow become invalid.

What is an amount limit?

You can set a maximum amount for what a person may authorise, called an amount limit. A supplier invoice is fully authorised when a person with a sufficiently high amount limit authorises it. People after that person in the chosen authorisation workflow do not receive the invoice.

Amount limits also apply to credit invoices. A user with an amount limit of 5 000 SEK may also authorise credit invoices down to - 5 000 SEK.

All amounts include VAT.

What happens if the last person in the authorisation workflow has an insufficient amount limit?

If the last person in an authorisation workflow does not have a high enough amount limit for the supplier invoice in question, it is not fully authorised. It then appears under the filter To do for users with the Finance manager permission.

Is it possible to make exceptions from the authorisation workflow?

Yes, Finance managers can always fully authorise supplier invoices as long as they have a high enough amount limit for the invoice in question. A comment is required when this is done, and it is saved to the history.

How many people are in an authorisation workflow?

How many people are in a company’s authorisation workflows is up to the Finance managers who administer them. Kleer guarantees that the supplier invoice always passes at least two different people before it is authorised and can be paid.

Can the authoriser and the payer be the same person?

Yes. No check is made unless the function we call “Dualitet” is activated. Your consultant activates it.

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